FREQUENTLY ASKED QUESTIONS
What are the sizes of storage units available?
Explore our selection of storage unit sizes, including 5×5, 5×10, 5×15, 10×10, 10×15, 10×20, 10×25, and 10×30, tailored to accommodate your storage needs efficiently.
What are the sizes of storage units available?
Small Units (Up to 75 square feet)
5×5 (25 sq ft) starting at $79/month
5×10 (50 sq ft) starting at $125/month
5×15 (75 sq ft) starting at $179/month
Medium Units (76 to 150 square feet)
10×10 (100 sq ft) starting at $225/month
10×15 (150 sq ft) starting at $325/month
Large Units (151 to 300 square feet)
|10×20 (200 sq ft) starting at $385/month
10×25 (250 sq ft) starting at $415/month
10×30 (300 sq ft) starting at $450/month
Contact us to reserve your affordable storage solution today!
Are there any discounts or promotions available for new customers?
Explore our exclusive offers for new customers:
- Enjoy 2 months free when you pay for a year upfront.
- Get 50% off your first month.
Unlock savings and secure your storage space today!
What are the lease terms for renting a storage unit?
Our lease terms for renting storage units are flexible, offering month-to-month options.
Is there a minimum rental period for storage units?
The minimum rental period for our storage units is simply paying for the full month.
Can I rent a storage unit on a month-to-month basis?
Yes, you can rent a storage unit on a month-to-month basis.
What types of items can be stored in a storage unit?
You can store pretty much anything in our rental storage units, including furniture, seasonal decorations, clothing, appliances, electronics, documents, sporting equipment, and more.
Are there any restrictions on what I can store in the unit?
Yes, there are restrictions on what you can store in our rental storage unit. Items such as oil and gas are not permitted.
Do you offer climate-controlled storage units?
No, we do not offer climate-controlled storage units.
How secure are the storage facilities?
Our storage facilities are secured with an automated gate operating from 7 AM to 7 PM.
Are there surveillance cameras and security personnel on-site?
Yes, surveillance cameras and on-site security personnel are present at our rental storage units facilities.
Can I access my storage unit 24/7?
No, access to your storage unit 24/7 is not available at our facilities.
What are the access hours for the storage facility?
The access hours for our storage facility are from 7 AM to 7 PM.
Is there a fee for accessing my storage unit outside of regular hours
No, access to your storage unit outside of regular hours is not available.
Do you provide moving and packing supplies?
No, we do not provide moving and packing supplies. However, we do offer boxes, tape, and locks for sale.
Are there carts or dollies available for moving items?
No, we do not provide carts or dollies for moving items in our rental storage units.
Can I purchase insurance for my stored items?
It is encouraged to get insurance for your stored items. However, we do not offer insurance ourselves.
Is there a maximum weight limit for items stored in the unit?
No, there is no maximum weight limit for items stored in our rental storage units.
Are there any hazardous materials that cannot be stored?
No hazardous materials are allowed to be stored in our rental storage units.
Is there a limit to how long I can rent a storage unit?
No, there is no limit to how long you can rent a storage unit at our facility.
How do I make payments for my storage unit rental?
Payments for your storage unit rental can be made via credit/debit card on autopay.
What payment methods are accepted?
We accept credit/debit cards as the primary payment method for our storage unit rentals.
Is there a late fee for overdue payments?
Yes, there is a late fee of $10 for overdue payments, applied after the 5th of the month.
Can I set up automatic payments for my storage unit rental?
Yes, you can set up automatic payments for your storage unit rental.
Are there any hidden fees or charges?
No, there are no hidden fees or charges associated with our storage unit rentals.
What happens if I need to cancel my storage unit rental?
If you need to cancel your storage unit rental, simply inform the manager.
Is there a refund policy for unused rental periods?
Once payment is made on the 1st, it covers the entire month, and there is no refund policy for unused rental periods.
Can I upgrade or downgrade to a different-sized unit?
Yes, you can upgrade or downgrade to a different-sized unit at any time.
Do you offer storage unit cleaning services?
No, we do not offer storage unit cleaning services.
Are there any maintenance fees for the storage unit?
No, there are no maintenance fees for the storage unit.
Can I share my storage unit with someone else?
Yes, you can share your storage unit with someone else as long as they are on the lease.
Is there a limit to how many people can access the storage unit?
No, there is no limit to how many people can access the storage unit.
What is the process for moving items into the storage unit?
Contact us for the process
Are there loading docks or ramps available for moving trucks?
No, we do not have loading docks or ramps available for moving trucks.
Can I reserve a storage unit in advance?
Yes, you can reserve a storage unit in advance by speaking to the manager.
What information do I need to provide to rent a storage unit?
To rent a storage unit, you need to provide your license and a credit/debit card.
Can I change the lock on my storage unit?
Yes, you can change the lock on your storage unit.
Do you provide locks or do I need to purchase my own?
We do not provide locks, but we do sell them.
Are there temperature fluctuations in climate-controlled units?
Our units do not have climate control, so there are no temperature fluctuations.
How often can I visit my storage unit?
You can visit your storage unit as often as you like during our operating hours from 7 AM to 7 PM.
Can I store perishable items in the storage unit?
You can store perishable items in the storage unit, but it’s at your own risk.
Is there a size limit for individual items stored in the unit?
There is no size limit for individual items stored in the unit.
Do you offer storage unit cleaning supplies?
We do not offer storage unit cleaning supplies.
Are there any restrictions on how I can organize my storage unit?
There are no restrictions on how you can organize your storage unit.
Can I install shelves or racks in the storage unit?
Yes, you can install shelves or racks in the storage unit.
Is there a limit to the number of items I can store?
There is no limit to the number of items you can store.
Can I store valuable or irreplaceable items in the unit?
You can store valuable or irreplaceable items in the unit, but it’s at your own risk.
Do you offer packing and unpacking services?
We do not offer packing and unpacking services.
Can I store electronics or appliances in the storage unit?
Yes, you can store electronics or appliances in the storage unit.
Are there electrical outlets available in the unit?
No, there are no electrical outlets available in the unit.
What happens if I lose the key to my storage unit?
If you lose the key to your storage unit, please contact the manager.
Can I access my storage unit remotely?
No, you cannot access your storage unit remotely.
Is there a waiting list for available storage units?
No, you cannot access your storage unit remotely.
Can I rent multiple storage units at the same time?
Yes, you can rent multiple storage units at the same time.
Are there any restrictions on the height of items stored in the unit?
There are no restrictions on the height of items stored in the unit as long as they fit.
Can I store furniture in the storage unit?
Yes, you can store furniture in the storage unit.
Can I store business inventory or documents in the unit?
Yes, you can store business inventory or documents in the unit.
Is there a designated area for loading and unloading items?
There is no designated area for loading and unloading items; it’s done at your unit.
Can I store hazardous chemicals or materials in the unit?
No, you cannot store hazardous chemicals or materials in the unit.
Are there any restrictions on the type of locks I can use?
There are no restrictions on the type of locks you can use, except for circle locks.
Can I sublease my storage unit to someone else?
No, you cannot sublease your storage unit to someone else.
Is there a limit to the number of people who can access my unit?
There is no limit to the number of people who can access your unit.
Are there security alarms on the storage units?
No, there are no security alarms on the storage units.
Can I store firearms or ammunition in the unit?
No, you cannot store firearms or ammunition in the unit.
Is there a designated area for parking near my storage unit?
There is designated parking available near your storage unit.
Can I access my storage unit from multiple locations?
No, you cannot access your storage unit from multiple locations.
Are there restrictions on the type of vehicles that can access the facility?
There are no restrictions on the type of vehicles that can access the facility.
Can I store bicycles or outdoor equipment in the unit?
Yes, you can store bicycles or outdoor equipment in the unit.
Are there any restrictions on the type of containers I can use?
No, there are no limitations on the type of artwork you can store.
Can I store clothing or fabric items in the unit?
Yes, you can store musical instruments in the unit.
Are there any limitations on the type of artwork I can store?
No, there are no limitations on the type of artwork you can store.
Can I store musical instruments in the storage unit?
Yes, you can store musical instruments in the unit.
Are there any restrictions on the type of food I can store?
You can store food in the unit, but it’s at your own risk. We don’t recommend storing food.
Can I store flammable materials in the unit?
No, you cannot store flammable materials in the unit.
Are there any restrictions on the type of construction materials I can store?
There are no restrictions on the type of construction materials you can store.
Can I store large appliances like refrigerators or washing machines?
Yes, you can store large appliances like refrigerators or washing machines in the unit.
Are there any restrictions on the use of space heaters or cooling devices?
There are no restrictions on the use of space heaters or cooling devices.
Can I store gardening tools or equipment in the unit?
Yes, you can store gardening tools or equipment in the unit.
Are there any restrictions on the type of exercise equipment I can store?
There are no restrictions on the type of exercise equipment you can store.
Can I store holiday decorations or seasonal items in the unit?
Yes, you can store holiday decorations or seasonal items in the unit.
About Us
Security
The premises has 24/7 monitoring with high end security cameras.
Easy Access
All units are ground level, drive up accessible.
Manager
Our on-site manager is friendly and there to help with whatever you need.
Contact Us
Directions
Better yet, see us in person!
We love our customers, so feel free to visit during regular business hours.
Ramapo Self Storage
105 Ladentown Road
Pomona, NY 10970
Office Hours
Mon: 09:00 am – 05:00 pm
Tue: 09:00 am – 05:00 pm
Wed: 09:00 am – 05:00 pm
Thu: 09:00 am – 05:00 pm
Fri: 09:00 am – 03:00 pm
Sat: Closed
Sun: Closed